The preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed with the restaurant.
If you receive food that is different from your receipt of purchase, we sincerely apologize. Please call us or your third party delivery company as soon as you notice that there was an error with your order.
For credit card payments, you will be refunded the sales price amount associated with the error and recharged for the new items price.
In all cases, please return the food order in the original container(s) to our host.
In the rare occasion that you do not receive food that is on your receipt, we will make it up to you. Please call us on your third-party delivery service as soon as possible as you notice the food items are not received in your order. If we mistakenly omit a free courtesy item you are welcome to let us know so we may address the issue to our staff. However, we cannot provide discounts, refunds or store credit.
We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Refunds and / or replacement food are available upon request for orders in which the food is wrong, omitted and other similar circumstances. Refunds are not typically provided for food that a guest simply does not like.
CANCEL ORDER
Sorry, we cannot cancel, refund or give credit if you change your mind or mistakenly order an item after the order is prepared. We cannot provide any refund or credit for non-food items or beverages.
ORDER CANCELED DELIVERY PARTNER
It's possible your delivery partner might cancel the delivery if they're unable to find or reach you. When they arrive at your delivery address, they're prompted to contact you so it's a good idea to keep your phone nearby when you are expecting the food to arrive. If a delivery partner made a reasonable effort to contact you after arriving at your requested location, you may not be eligible for a refund.
Sorry, we cannot provide a refund or cash value on any complimentary food.
As a private business, it is the right of the restaurant to deny or refuse service to any customer for any reason. If a customer abuses any of the Return and & Policy, we will not be able to conduct future business with the customer.
*PLEASE NOTE: we strive to prepare and package our pick up items to preserve the high quality of the food. Keep in mind the temperature and consistency of some items may vary slightly after being packaged.
If 25% or more of the food has been consumed or removed, we cannot issue any discount, refund, or credit. If the food, has been discarded, repackaged or tampered with and we cannot verify its origin or issue, we cannot issue any discount, refund, or credit. Also, we will only prepare a second food order in all situations. We will not prepare a third order replacement.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.